Find Historic Hotels in Xpu-Ha

"Our Honeymoon was absolutely amazing! The service was great and fast. Ali made sure we has everything we needed at all times and went above and beyond to make this trip special for us! We will definitely be back"

"The hotel is ok, but it is being remodeled and lots of area are closed. Staff is not always friendly and in the buffets, bell boys and drivers (Bernabe) who drive the trains are sometimes rude and will ignore those from Latin America or Mexico. There are exceptions like Russel in the Vaqueria who was exceptional, especially with our children. Th resort has lots of pools which makes it like there are not a lot of people which is good. Consider there is hardly any shade and people reserve them very early. In general it is ok, but definitely the lack of friendly staff is off putting. Not sure if we would come back, maybe when all of it is open. "

"The food was average, I expected better"

"I have been here for over 8 years and 2026 was the worst one in terms of suite condition, food and beach area "

"Very good enjoy "

"Nice stay but the food was 7/10. Only stayed here to enjoy Xcaret Park but I’ve had better experiences in other resorts"

"Food was not good. Asian restaurant was the best but other food was barely edible or had flavor."

"Staff are unfriendly in all areas of resort. From check in staff to servers to room cleaners. I will never book at this resort again. Food is below average, they keep serving what looks like left over dishes."

"We had a delicious breakfast each day at the Maya Beach Buffet, with exceptional service from Sylvia and Yarela, on the outside patio. We had memorable meals at different à la cartes, all of which were great and fun to try. We took part in activities at the Caribe pool in the day and had great lunches at the grills by the beach. We loved being on the beach and at the adults only pool and had no trouble finding loungers each day. Can’t wait to return!"