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"Excellent service as always"

"The front desk staff had been helpful during our 1 week stay. The staff was kind to advise my daughter with her online purchase-delivery. The hotel location was good, closes to train stations and malls. The only disappointing was the house keeping.. half the time I was wondering did they actually clean the room or not. There was this bottle cap on the floor when I first checked in, and it was still on the floor when we checked out a week later. That didnt bother me that much thinking she /...

"Overall, we had a pleasant stay here. The washer/dryer was a godsend and allowed us to pack light for our 2-week trip to China. The manager's office was a little off-putting with the clutter. We had trouble finding the building and when we tried to call to get directions, the phone number didn't work."

"The room is pretty clean and has technology(Virtual assistant). I saw the pic showing the room has a Dyson hair dyer, but in reality, it doesn't. Overall, perfect location and cleanness. Note the highest level is 6. Don't expect too much. Recommended. "

"Peeling wallpaper, air-con that didn't work (And when I rang and asked the staff to fix it one came to the room and opened a window), Stained carpet, poor internet... Very substandard."