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"Very convenient to utsunomiya station with shopping and food options. Good place to stay with gender separated sauna and bath areas"

"Helpful and pleasant staff, great room design/layout, good value"

"We've spent Christmas holidays 🎄 eve with my family we've stayed for 2 nights and 3 days, we are so happy to stay in Rakuten Villa, we wish to stay again next vacation. "

"Attentive staff, cleanliness of spa, location, room size."

"Very convenient; very clean; very attentive staff."

"The staff were friendly and very helpful throughout our stay and made every effort to accommodate our needs. We really enjoyed the food, it was excellent as were all the catering staff. "

"Welcoming hotel receptionist who spoke excellent English."

"温泉とても気持ちよかったです！ 食事は地元の名産品などこだわりを感じられました。スタッフの皆さんも優しくて、居心地の良い1泊2日でした。 "

"We had a really nice stay at this hotel. The food was excellent. Chef Oohira is very skilled-the food was surprisingly delicious and the presentation was beautiful. Really high quality ingredients. Also, the rooms were clean as they had just opened a few months ago (Oct 2018). Further, their shuttle service was a bit inconvenient since they only offer 2 times per day to the station but other than that it was an overall great stay here!"

"Fantastic hotel with nice staff however, the dinners and breakfast aren't very friendly to those who have seafood allergies."