6/10 مقبول
Matthew
مسافر برفقة عائلة وأطفال صغار
18 مارس 2026
عناصر نالت الإعجاب: العاملون ومستوى الخدمة وحالة المنشأة ومرافقها
عناصر لم تنل الإعجاب: وسائل الراحة
Stayed two nights and we were excited our daughter could have her own TV and bed after volleyball tournament. Get there unfold the sofa bed...dirt is all over the sheets hair clumps on the blanket..We ask the front desk for more bedding...the new sheets...dirty too..and the comforter had hair clumps too. So my daughter asked me to go with her to ask for bedding again and let them know what room .. crazy. The next night it dawned on it we saw the listing for hot tub or jet bath..nope neither one..not even a pool. So all day when we didn't have TV in either room, no cable nothing you couldn't swim or hot tub. I spent time trying to figure out how to fix it...front desk called us woke us up to tell us how to troubleshoot our tv. didn't work. we really wanted this room because I've stayed here before and it was great and we watched TV and ate junk food because we could and don't get to normally. so the fact that we let the hotel know...they said they couldn't do anything to help us as far as maybe money back since we couldn't even watch TV and the 2 sets of bedding we asked for were dirty. They said take it up with Expedia. well I messaged them too and nothing..so here's the review I didn't want to write but come on...We won't stay there again not for the price of the rooms and then you can't use the main thing in the room to watch what you want. especially when that's what you really wanted was two TVs...one for the adults and one for the teen. we don't get to do this often.
Matthew
أقام ليلتين (2) في شهر مارس عام 2026