"The check in was problematic. After submitting documents did not get code to check in. Had to wait 1 hour during call for assistance. They had a computer problem on their end therefore a code to enter the room was not sent. The location was great and the bed comfortable. The process of check in needs improves."
"Nice hotel, excellent decor, great staff.
Local area not great only fast food restaurants and a couple of local bars.
Good location for the metro, Madrid City 20 mins. by metro"
"They didnt charge for an incredible breakfast assortment. We didnt need parking but they had on site parking. Very clean premises, a mile and 1/2 to walk to a most amazing mall! Its out of the city but we stayed not knowing the area. It was about 20 min by taxi to airport. But well worth it. Im not really a mall person, but a visit to that mall was great and made our stay fun. Loved this hotel!"
"Would highly recommend this hotel. The location was perfect - steps away from public transit, near coffee shops, restaurants and grocery stores, and close to a large park that was a nice change of pace from walking through the city. Very clean rooms and common areas."
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