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"Great location, friendly front desk, clean room. My only negative comment would be the hotel doors close / slam quite loudly and our floor had no carpet so that sound amplified. Maybe request to be on a carpeted floor or see if they have ear plugs."

"For the price a night I expected the room to be flawless. The rooms walls and shades needed some TLC. But the view was wonderful especially at night."

"Hotel needs to be aesthetically updated to move it into the current times. Please a coffee maker and fridge in the rooms would help. A carpet change and painting would greatly help. Outside of that, we were in and out and were thankful we were not spending more than the weekend there."

"The best hotel in Timesquare, everything is so close and amazing view!"

"The hotel is clean, busy, basic, nothing special, but great location."

"Overall really enjoyed our stay. It felt more spacious than most available older buildings in NY, the staff was awesome and the room was very clean. My only "gripe" isn't a big deal and it's on me for not looking, but they did not have a personal fridge so we couldn't keep anything cold. Other than that really don't have a bad thing to say. The credit card hold is only $50 which is wonderful compared to most other hotels. I would stay there again as the location is good for pubs and Times Square."

"The hotel was perfect. Location is amazing "

"I always enjoy staying at the Grand Hyatt. Expensive, YES, but “it’s New York.” The lady at the restaurant gave great suggestions for breakfast, as did the doorman for a seafood lunch. The location is outstanding as well, for visiting family in Long Island and Connecticut. Expensive, YES, but i will be back."

"Very central, easy walk to Central Park, Broadway shows, restaurants etc. Elevator is a issue, we took the stairs a lot. Room was clean but run down. Overall we had a good experience."