Search Capsule Hotels in Yucatan Peninsula

"Love this resort! Have been there 4 times. Rooms are clean, food is great, staff is always wanting to please! My only problem is, the restaurants only have beer/wines. I really like my various martinis, so I would have to go to one of the bars, and walk my drink, (as it sloshes around) to the restaurant. I don't understand why the restaurant can't take drink orders and bring them in. My only complaint, and everything else is wonderful!!!"

"Food and services is excellent."

"Great "

" I love that Moon palace has 3 resorts connected together and we have options to visit them and enjoy amenities. "

"Love this place."

"Very good resort I been there 3 times and they are very kind and is very beautiful, food is good as well "

" One complaint was the TV, it needs to be updated. Only a few American channels which I understand. It would have been nice to be able to watch Netflix or something. Checking in was no problem. We just felt the communication about the package we had could have been explained better. Need more chairs by the pool. If you don’t get down very early at least 8am, you will be disappointed trying to get a spot by the pool. The beach is the same. Definitely need more seating. I think being a 5 star resort you shouldn’t have to worry about trying to find a spot to relax. Staff was very friendly and very helpful with anything we needed. "

"Great costumer service and everything was clean, our favorite part was all the kids activities and fun! "

"We loved our stay at the resort. It is so beautiful and the staff is outstanding. Santos was our favorite server. We met so many wonderful people and it was easy to get picked up for shuttle servicefor excursions. The only disappointment was the beach it was not the clear blue ocean like many of the resorts in the hotel zone."