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"Friendly and helpful staff. Great spa "

"Room was spacious and clean. The hotel itself is very well located for both the ski slopes but also close to the centre. "

"We had a family room and it was perfect space for four of us. The breakfast was nice. The heated floors in the bathroom were lovely. The location of the hotel was convenient. The staff was very accommodating and pleasant. The room wasn't fancy but it was clean. I would definitely stay here again."

"Staff were extremely friendly, they upgraded us to a nicer room, helped us out with renting bikes. Hotel room was lovely with some interesting DIY, but very clean and suitable for anyone. The area is amazing, with most basic amenities available within walking distance."

"The staff were amazingly welcoming and pleasant! The dinner and breakfast could compete with the best hotels in the largest cities. The scenery is other worldly. Peace permeates the whole place. You can't choose a better hotel in the area. "

"Das Ferienhaus ist sehr gemütlich eingerichtet mit allem was man braucht. Die Vermieter sind sehr feundlich und hilfsbereit. Die Lage ist sehr ruhig und es ist nicht weit nach Bovec, wo es einen aufgezeichneten Supermarkt gibt. Wir haben uns sehr wohl gefühlt. "

"Great view from the 3rd floor. Nice and spacious room. Very quite "

"Bathrooms are in need of a little TLC, mixer taps only no shower head to wall attachment. No ironing facilities. Parking limited. Early checkout 10am. However, beds were extremely comfortable, breakfast was superb. "

"The pros: good location. Staff are generally helpful, if not overly friendly. The hotel is clean and spacious. The breakfast buffet is quite good, and the buffet dinner if you have it is not bad value at €22 for all you can eat and it’s not bad quality. The beds are comfortable. The cons: room is very spartan, didn’t even have a kettle, which we had to request from the reception, fortunately they had one left. No air conditioning, quite stifling in the room, glad it wasn’t too hot when we were there, otherwise it would be unbearable. We were in a room facing the front of the hotel and every morning a very loud church bell would go off at 7am for a few minutes. No sleeping through it. Great alarm if you want to be woken at 7, but terrible if you want any sort of lie in. Our shower holder was broken and two mornings there was no hot water! For a 4 star hotel this is all really poor. The swimming pool complex is large with jacuzzi (you have to pay extra for the sauna), and it’s a horseshoe shape, almost like a small water park, which is great for kids and families splashing about, but no good if you actually want to do any proper swimming. If it had been an £80 a night 3 star hotel we would have been quite happy with it, but for the money we paid and it supposedly being 4 star, we weren’t impressed and overall would not recommend it. On a side note, the tourist tax is more than hotels.com quote. It’s €7 per night."