Search Residences in Zagreb West Station

"Staff members were friendly and helpful "

"Lovely hotel. Be aware mini bar is empty but there is fridge and water for free which was so useful. There is no iron in the room. Bar at the top was great. Please sort check in, we checked in online but waited 40min to get the key."

"Perfect"

"An amazing property from every measure. We only had one night and wish we had more. The beds and pillows so comfortable. The hotel and rooms very clean and very well maintained. Dinner in the bar was fantastic. This is a hotel we will definitely return to!"

"My favorite hotel in Zagreb "

"Great location in the centre of Zagreb, within walking distance of the 'old town' and with a tram stop 200 meters away. Quiet and clean hotel with comfortable beds. Lots of choice for the continental breakfast every morning. Would stay again."

"Our trip was absolutely wonderful, & this hotel made us feel incredibly comfortable. We arrived very late, but we're welcomed by a wonderful receptionist. He was very polite, very well mannered, very professional & very kind. He guided us to local parking that was very secure. We highly recommend this establishment, & would visit again!"

"Staff was friendly, breakfast was delicious. Lovely place in a beautiful location."

"My husband and I stayed 19 nights at this hotel. I have to say, it’s clean and comfortable and centrally located to the sites, stores, restaurants and such. It’s directly across the street from the train station where we are catching a train to Germany tonight. The housekeeping staff is wonderful. We felt very taken care of. The blonde housekeeper working the 2nd floor deserves a raise! She’s wonderful! The breakfast buffet is really good. Such a large assortment of foods. Overall, we had a great stay! They are pet friendly and we stayed with our dog. The negatives are the two EXTREMELY grouchy old men who work the front desk. They are unhelpful, rude and condescending. One threw a tv remote at my husband and said it wasn’t his problem that it didn’t work. I personally heard him talking on the phone to future guests and was condescending and rude and hung up the phone on them. The other front desk staff were fine. These two old men are AWFUL! Something should be done about them as they are the face of the hotel. I can’t understand being so nasty to guests. I asked to have a 1 hour late check out. After staying 19 nights, it would have been a nice gesture. Nope, the grumpy old man said NO! "