Does Helan Family & Garden have a pool?

Yes, this property has a children's pool.

Is Helan Family & Garden pet-friendly?

No, pets are not allowed at this property.

How much is parking at Helan Family & Garden?

Self parking is free at this property.

What time is check-in at Helan Family & Garden?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

Does Helan Family & Garden provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 400 per vehicle applies.

Where is Helan Family & Garden located?

This family-friendly Zakopane hotel is located in the mountains, within 1 mi (2 km) of Pardalowka Ski Lift and Koziniec Ski Lifts. Zakopane Aqua Park and Krupowki Street are also within 2 mi (3 km).

Helan Family & Garden Reviews, Deals & Photos 2025

10/10 Excellent

Imre

1 January 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mindenkinek ajánlom! Nagyon szép tiszta, rendkívüli a reggeli, minden hibátlan! Nem nagy a wellneszrész de tökéletes!

Stayed 4 nights in Dec 2024

4/10 Poor

OFER

3 January 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad smell

The room was stincky as if no one has cleaned it for ages. We complained and a cleaning lady came. But it didn't help. It took one full day for the smell to disappear. Moreover, the furnitures were dirty and broken. How can a hotel offer such a room? And how come they didn't immediately send us for another hotel if they couldn't offer another room? Very very disappointing and very surprised that this hotel is rated very highly.

Stayed 2 nights in Dec 2023

10/10 Excellent

Michal

14 August 2023

Liked: Cleanliness, staff & service, property conditions & facilities

All was great. Would be good if the sauna is open in the morning as well.

Stayed 1 night in Aug 2023

10/10 Excellent

Rudolf

8 January 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect, good wellness, super breakfast.

Stayed 1 night in Dec 2022

8/10 Good

Verified traveler

18 September 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel - ok, droga do hotelu - nie

Hotel zlokalizowany poza centrum, ale niedaleko znajduje się przystanek autobusowy, w okolicy są tez sklepy. Pokoje w porządku, ręczniki wymieniane na prośbę, brak dokładania przyborów kosmetycznych oraz wody podczas pobytu. Śniadania smaczne, różnorodny wybór. W hotelu znajduje się przestrzeń dla dzieci. Parking - przestrzenny, ale dojazd do hotelu tylko dla osób o mocnych nerwach lub mocnym zawieszeniu - dziura na dziurze, nie ma właściwie porządnej drogi.

Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

10 July 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Reggeli bőséges, tiszta szoba, wifi nem működik, az ágy keskeny, nagyon puha matraccal.

Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

29 June 2019

Liked: Staff & service, amenities, property conditions & facilities

très bon accueil ; chambre un peu petite ; j'aimerais que l'on change les serviettes de bain plus souvent ; beau cadre pour les repas ; très bon petit déjeuner ; le manager est très aimable

Stayed 4 nights in Jun 2019

8/10 Good

Gerhard

24 June 2019

Liked: Cleanliness, property conditions & facilities

Mittelmäßig

Sauberes Hotel am Rande von Zakopane in ruhiger Umgebung mit großem weitläufigen Wiesengrundstück. Zufahrts-Stichstrasse in katastrophalem Zustand (schmaler Feldweg mit großen Schlaglöchern! Sehr kleines Zimmer, allerdings mit Balkon. P direkt vor dem Hotel. Frühstück überschaubar, Restaurant war für uns nicht in Betrieb, da Busgesellschaft, jedoch genügend Alternativen in der weiteren Umgebung.

Stayed 1 night in Jun 2019

10/10 Excellent

Jakub

22 March 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Idealny hotel istnieje.

Hotel z pięknym widokiem na góry. Wystrój pokoju wspaniały skromny ale bardzo urokliwy, poprostu idealne miejsce nie tylko dla osób podróżujących we dwoje, ale również dla pobytu biznesowego ze wzgledu na spokój i cisze w okolicy. Rodziny z dziećmi również znajdą tu wytchnienie hotel posiada wspaniała sale zabaw dla dzieci i wielki ogród do szaleństwa dla najmłodszych. Z sali restauracyjnej rozpozciera się piekny widok na otaczajace Nas do okoła góry, śniadania przepyszne i urozmaicane menu. Doskonale zlokalizowane 35 minut na piechote do centrum drogą glówna lub jakies 15-20 przez trase widokowa pobliskimi pagórkami. Dosłownie 3 min od hotelu znajduje się sklep czynny do 23 a tuż obok przystanek z którego dojedziemy do centrum za 3 zl w okolo 7-10 minut. Bardzo bardzo polecam. Napewno nie raz tu wrócimy. Podziękowanie dla całego personelu i właścicieli za dbanie o gości i umilanie pobytu ;) pozdrawiam Jakub .

Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveler

11 February 2019

Liked: Staff & service

Disliked: Cleanliness

Wszystko prawie ok, ale w restauracji klejąca podłoga i brudne naczynia ( najbardziej kubki do kawy/herbaty)- niedomyte. Udostępniono Nam pokój nieposprzątany po poprzednich gościach. Słaby przepływ informacji pomiędzy personelem. Wierzę, że to jedyny taki incydent.

Stayed 1 night in Jan 2019

10/10 Excellent

Éva

25 January 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Családbarát

Szuper szállás, már harmadjára szállunk meg itt. Külön tetszett a gyerekek részére kialakított játszószoba, a 2,5 éves kisfiam imádta.

Stayed 3 nights in Jan 2019

10/10 Excellent

Marcin

25 January 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Udany urlopik.

Bardzo udany pobyt. Cicha okolica i w miare wszedzie blisko.

Stayed 6 nights in Jan 2019

10/10 Excellent

kestutis

6 January 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good location quiet area good staff good breakfast no room service 😤adding few pictures after room service hoover not being used in 6 nights beding never changed in 6 nights toilet rolls on floor inthe room apart this is all very good

Stayed 6 nights in Dec 2018

10/10 Excellent

Mark, Hungary

5 January 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick winter trip

Perfect and cozy hotel for an unbelievably good price. Breakfast was superb, bar prices at really nice. The hotel located approx 35 min walking from the city center. Would go again.

Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

29 December 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Beautiful house. Really worth to go! Breakfast is tasty. People helpful and kind. Only pitty thing is that you don't get a new water bottle in the room with the room service.

Stayed 2 nights in Dec 2018

10/10 Excellent

Alex

25 December 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

Very comfortable place.

Stayed 2 nights in Dec 2018

8/10 Good

Dominik

24 September 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend w górach

Bardzo miły weekendowy pobyt. Polecam.

Stayed 2 nights in Jul 2018

10/10 Excellent

MAGDA

4 April 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super, polecam

super miejsce. Duzy , bezpłatny parking. Szybkie i sprawne zameldowanie. Pokój ładnie i gustownie urządzony. Wygodne łożko, przyjemna pościel. Łazienka czysta z dużym prysznicem. Pyszne śniadanie

2/10 Terrible

Vicky, Hertfordshire

8 March 2018

Disliked: Staff & service

Poor effort from the Hotel staff, real let down.

Upon arriving at the Hotel we were very surprised by the lack of welcome we received, we didn't expect much, a "Hello and welcome" probably. Instead we had to ask if we cld check in. The receptionnist offered no useful information, we had to ask a lot of questions. We asked if there was somewhere we could eat and she said "no" (despite their website clearly stating they had a "Restaurant"). We later discovered that the Hotel only does food if you book a half board acccomodation but you can request a meal on an ad-hoc basis. We felt very excluded from this Hotel,one evening they had arranged entertainment, but had made no effort to invite us and had closed the door to the Dining area. On our last morning for Breakfast, all but 3 of the tables had been reserved for new guests. The Hotel had no atmosphere, no friendly faces and we were left a little bit confused by it all. Not a place I would go back to or recommend. Vicky

Stayed 7 nights in Feb 2018

8/10 Good

Peter, Chester, UK

6 February 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy Hotel with high standards

Very clean and fairly new hotel, tasty breakfast and nice staff. Definitely worth the money

Stayed 4 nights in Jan 2018

8/10 Good

ARTUR

23 December 2017

Liked: Cleanliness

Disliked: Room comfort

na każdą kieszeń

Pokoje bardzo, bardzo małe a do tego meble niekomfortowo ustawione, np. jest biurko ale juz krzesło do biurka nie da się nawet podsunać, nie mówiąc o jakimś uzytkowaniu. Stolik jak dla krasnoludka. Śniadania świeże, dobre, ale zawsze to samo. Ogólna ocena ok jak na ta cenę.

Stayed 3 nights in Dec 2017

8/10 Good

Andy, Glasgow

5 December 2017

Liked: Room comfort

Disliked: Cleanliness

Too Far Out of Town

Although the hotel itself was pleasant enough and very picturesque, its location left a lot to be desired. Firstly, it is at the end of a dirt road with no lighting and a lot of potholes. This made coming to the hotel in the dark a hazard for both cars and pedestrians. In the immediate area of the Willa Helan there are few facilities; even the restaurant the hotel staff recommended was never open during our 6 day stay. This meant a 3km walk to get to Zakopane was our best option, as the local bus service was next to non-existent. As a base for winter sports I’m sure Willa Helan, and Zakopane itself, is a fine place, otherwise my wife and I found it disappointing.

Stayed 5 nights in Nov 2017

10/10 Excellent

James

25 November 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay in quiet part of zakopane

Nice hotel in a quiet area of Zakopane. Happy with my stay. It was about a 10 minute drive to the main part of town. + Comfortable bed + Clean + Good breakfast + Lots of parking + Great english at reception - No kettle in room to make tea

Stayed 1 night in Nov 2017

10/10 Excellent

James

21 November 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

I had a nice stay here. I stayed in a single room for 2 nights. + The bed was comfortable and pillow ok. The room was spacious and tastefully decorated. Bathroom was good with plenty of hot water and water pressure. Plenty of car parks Breakfast was a nice spread. Mix of hot and cold. Staff at reception were friendly and spoke great English. - I would have liked a kettle in the room to make tea.

Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

28 September 2017

Liked: Cleanliness, staff & service

Rigtig meget for pengene. Super morgenmad

Hotellet er lidt brugt, men prisen er afpasset derefter.

Stayed 1 night in Sep 2017

Helan Family & Garden

Choose dates to view prices

Photo gallery for Helan Family & Garden

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Economy Double Room

Economy Double Room

Highlights

View all photos for Double or Twin Room

Double or Twin Room

Highlights

View all photos for Triple Room

Triple Room

Highlights

View all photos for Suite

Suite

Highlights

View all photos for Premium Double Room

Premium Double Room

Highlights

View all photos for Single Room

Single Room

Highlights

About the neighborhood

What's nearby

Getting around

Restaurants

About this property