"Staff communication was the icing on top!"

"The apartment itself was excellent - very comfortable with lots of space. Location was great with some excellent restaurants nearby. A place called Do Belo was our favourite and within 5 minutes walk. Staff were brilliant, but the check in process was a bit complicated as we arrived after 8pm. We had to go to the sister hotel to pick up our room keys before going to the hotel itself. It was only about 7 minutes walk between the two locations, but after a long journey to the Netherlands I'd have...

"Decor could do with updating in the bedroom area and bathroom "

"I'm coming from another country with bags then I discover that there is only stairs to take the bags and I have to take it by myself which is very hard for me. I receive the room without cleaning and ful of insects. When I complain they didn't do anything only the security help me by changing the room"

"The staff was great but the air conditioning wasn’t working my entire stay. Unfortunately it was a heat wave so badly timed"

"Soweit Okay, jedoch gibt es einen Sanierungsstau im Haus.Die meisten Fenster sind nicht oder nur schwer zu öffnen da die Griffe defekt sind, Türen lassen sich nicht richtig schließen da die Griffe defekt sind, Lichtschalter zum Teil schwerfällig oder defekt, Außenanlage bedarf einer intensiven Pflege da alles etwas verwuchert ist, Decke im WC bröckelt.Türen der Küche lösen sich die blenden langsam ab.Jedoch eigentlich ein schönes Haus mit ausreichend Platz und auch gut eingezäunt.Einrichtung ist...

"Beautifuly decorated and comfy beds. Directly on the lake and friendly staff. Bring a gas cooker or one use bbq type thing for your meals or there are Restaurants or I saw a family with take away pizza. A little fridge, cutlery, plates and bowls supplied. Soft, fluffy towels, washing up things too. Supermarket 5 mins away. One needs to be used to being self-sufficient and down to earth. Fresh water tap around the corner, showers and toilets shared and regularly cleaned. Beautiful and peaceful....