Check-in start time: 2 PM; Check-in end time: 7 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Renovations and closures
This property is closed from August 31 2025 to September 12 2025 (dates subject to change).
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star.
Property is also known as
Hotel Bahnhof Zermatt
Hotel Bahnhof
Bahnhof Zermatt
Hotel Bahnhof Hotel
Hotel Bahnhof Zermatt
Hotel Bahnhof Hotel Zermatt
Frequently asked questions
Is Hotel Bahnhof pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Bahnhof?
Hotel Bahnhof doesn't offer parking.
What time is check-in at Hotel Bahnhof?
Check-in start time: 2 PM; Check-in end time: 7 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Bahnhof?
Check-out is at 11:00 AM.
Where is Hotel Bahnhof located?
Located in Zermatt City Centre, this hotel is steps from Zermatt-Matterhorn Ski Paradise, Tour Monte Rosa, and Zermatt Visitor Center. Matterhorn Museum and St. Mauritius Church are also within 10 minutes. Zermatt (QZB-Zermatt Train Station) and Zermatt Gornergratbahn Station are within a 2-minute walk.
Hotel Bahnhof Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This was a great hotel/hostel, it is right across from the train station and at the base of the main street of restaurants/shops. The staff was super friendly and helpful as well. Would highly recommend this place.
What a really great find. I took the hostel room upstairs on the 4th floor (Kilimanjaro) and it worked well. Definitely a hostel up there with bathrooms one floor down but exactly what I needed. Amazing kitchen and great ski room with boot heaters. Right next to the train station and easy access to skiing. The check in and staff were amazing. Quite a find.
Short stay - was aware it was hostel. Ground floor room which was great and windows that open. Was hot inside even though snow outside and no heating operating. Just across the road from the train station. Nothing in Zermatt is far away. Coop store 5 mins away with good selection of ready to eat food. Has communal kitchen which was great for quiet free cuppa. Really helpful reception. It is a hostel so rooms are tiny as is bathroom however shower is hugh with good water flow
Felt more like a hostel: basic room - a bed and a sink; shared restroom, shower, and kitchen (didn't use the latter since it was just a one-day trip). Ski room and lockers were helpful.
Convenient location, very close to HB and restaurants. Great common area for rest and cooking.
Mok
Stayed 1 night in Jun 2024
10/10 Excellent
Gail
9 March 2025
Liked: Amenities
If you don’t need glamour and you’re traveling alone and you don’t mind a dormitory/hostel this hotel is fabulous. It’s clean. It has a kitchen that you can use and keep food in. It has lots of great company with people from all over. It’s very convenient if you’re skiing it’s next door to the lift and also to the train station. I’m afraid of giving it such a great review because I don’t want to be full the next time I go there. The staff is also very friendly and helpful!