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Hotel Eden Wellness

4.0 star property
Family-friendly slopeside fun with full-service spa

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Photo gallery for Hotel Eden Wellness

Free daily buffet breakfast
Deluxe Double Room, Mountain View | Living area | Flat-screen TV
Sauna, steam room, hot stone massages, sports massages, massages
Lobby lounge
Sundeck

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double Room, Mountain View

Deluxe Double Room, Mountain View | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Deluxe Double Room, Mountain View

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 33 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Single Room, Mountain View

Deluxe Single Room, Mountain View | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Deluxe Single Room, Mountain View

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 20 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room, Mountain View

Superior Double Room, Mountain View | View from room

Superior Double Room, Mountain View

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
Down duvet
Private bathroom
  • 22.5 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Junior Suite

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Economy Double Room

Economy Double Room | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Economy Double Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
Down duvet
Private bathroom
  • 15.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room, Balcony

Superior Double or Twin Room, Balcony | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Superior Double or Twin Room, Balcony

Highlights

Balcony
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Superior Double or Twin Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 24.5 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

About the neighborhood

Map
Riedstrasse 5, Zermatt, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Matterhorn Museum - 5 min walk - 0.4 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 11 min walk - 1.0 km

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Restaurant du Pont - ‬5 min walk
  • ‪Brown Cow - pub - ‬6 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬3 min walk
  • ‪Harry`s Ski Bar - ‬4 min walk
  • ‪Whymper-Stube - ‬4 min walk

About this property

Hotel Eden Wellness

Upscale family-friendly hotel near Zermatt-Matterhorn Ski Paradise
Consider a stay at Hotel Eden Wellness and take advantage of a free breakfast buffet, a golf course, and a terrace. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski passes. Treat yourself to a massage at the onsite spa. Enjoy the health club, as well as activities like horseback riding, sledding, and snowshoeing. Stay connected with free in-room WiFi, and guests can find other amenities such as an art gallery on site and designer stores on site.
Other perks include:
  • An indoor pool with sun loungers
  • A roundtrip airport shuttle (surcharge), concierge services, and coffee/tea in the lobby
  • Outdoor furniture, luggage storage, and free newspapers
  • An electric bike charging station, snow sports gear, and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Eden Wellness include comforts such as pillow menus and bathrobes, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Children's slippers and childcare services
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with tubs or showers and free toiletries
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hotelbar

Things to do

  • 9-hole golf course
  • Art gallery
  • Bicycle cleaning area
  • Bicycle storage
  • Designer stores
  • Full-service spa
  • Golf clubhouse
  • Health club
  • Horseback riding/rentals
  • Indoor pool
  • Library
  • Mini golf
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snowshoeing
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 4 floors
  • Electric bike charging
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Electrical adapters
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 95.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CHF 95.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 8:00 PM
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Eden Zermatt
Eden Zermatt
Hotel Eden
Hotel Eden Wellness Hotel
Hotel Eden Wellness Zermatt
Hotel Eden Wellness Hotel Zermatt

Frequently asked questions

Does Hotel Eden Wellness have a pool?

Yes, this property has an indoor pool. Pool access is from 7:30 AM–8:00 PM.

Is Hotel Eden Wellness pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Eden Wellness?

This hotel doesn't offer parking.

What time is check-in at Hotel Eden Wellness?

Check-in start time: 2:30 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Eden Wellness?

Check-out is at 11:00 AM.

Does Hotel Eden Wellness provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Eden Wellness located?

Set amidst the mountains, this ski-in/ski-out hotel in Zermatt is within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Zermatt - Furi, and Furi Ski Area. Furi - Riffelberg and Matterhorn Museum are also within 5 minutes. Zermatt Gornergratbahn Station is 10 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 10 minutes.

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Hotel Eden Wellness Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 65 out of 76 reviews
Rating 8 - Good. 8 out of 76 reviews
Rating 6 - Okay. 2 out of 76 reviews
Rating 4 - Poor. 0 out of 76 reviews
Rating 2 - Terrible. 1 out of 76 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10

Great hotel with wonderful views!@
Stayed 2 nights in Sep 2024

10/10

Staff is really welcoming and the hotel is comfortable and cozy. The rooms are cleans spacious and comfortable with great amenities. Really enjoyed my stay there. Everything is within walking distance and they offer transportation to the train station. The breakfast is really good and the staff friendly can’t recommend enough.
Stayed 2 nights in Dec 2024

10/10

The hotel is in a great location, staff were hands down very friendly and helpful. Will absolutely stay here again and the view from my room was breathtaking.
Stayed 3 nights in Sep 2024

10/10

Top hotel - Above our expectations!
Stayed 4 nights in Sep 2024

10/10

Excellent breakfast, slightly away from busy street.
Stayed 1 night in Oct 2023

10/10

Hotel location is great, easy walk to bridge with photography view of the Matterhorn. Also, walkable to shops and dining places, walkable to Cable cars to Gonergraut and Matterhorn. Great walking trail on high ground near to hotel. Hotel staff were very friendly and ready to provide assistance and help. The warm heated swimming pool and steam and sauna spa were good.
Stayed 3 nights in Dec 2024

10/10

Great Place, friendly staff, good location, free shuttle to the rail station.
Stayed 4 nights in Sep 2023

10/10

Amazing view and very quiet place. The staff are warmly welcomed to us and treated us like a family. A complimentary breakfast was also delicious. Would love to revisit again.
Stayed 3 nights in Jul 2024

10/10

Fantastic hotel in Zermatt, lovely welcome and hospitality throughout our stay. Rooms were clean and comfortable with incredible views. The spa facilities were lovely and perfect after a long day skiing!
Stayed 7 nights in Feb 2023

10/10

I had a pleasant stay at Eden Wellness. The staff were friendly. The facility and rooms were clean and beautiful with a mountain view of Matterhorn. The breakfast menu could improve. Overall great stay.
Stayed 3 nights in Aug 2023

10/10

Hotel Eden was very central in the town of Zermatt. All the employees at Hotel Eden were very kind and helpful. The breakfast was delicious and filling. Rooms were clean. The pool and spa amenities were also great after a long day of hiking.

10/10

Wonderful staff, great delicious breakfast, convenient. Staff very helpful on what to do when the weather went bad. Very nice pool and sauna. Definitely recommended
Stayed 4 nights in Aug 2023

10/10

There is a pickup-delivery service to main train stations. Which is very convenient. Good location, all the staffs were so friendly and helpful , very clean and tidy, up to date rooms with views, well designed, comfy beds, delicious breakfast, at an affordable price. Wellness' facilities are top level, with a great pool and spa. Very highly recommended!!
Stayed 2 nights in Jun 2024

10/10

Rooms were brand new, modern, and super clean. The staff was meticulous with every detail, and the hotel was spotless. Breakfast every morning was a delicious spread of local cheeses and homemade pastries. This is a true 5star experience. Thank you Hôtel Eden Wellness!!!!!
Stayed 4 nights in Feb 2024

10/10

The stay was completely mind blowing. The hotel is new and clean. Service is exceptional. Breakfast is superb. Can’t find anything to complain. Its just add additonal remark to our visit to Zermatt.
Stayed 2 nights in Apr 2024

10/10

Travelling from the US with 10 year old daughter for skiing in late december. The Matterhorn view was incredible. Friendly and helpful staff. They helped pick the right lifts and runs based on skill level. Very convenient ski room for gear. Very good breakfast with lots of options. The pool was nice as well. Between the two main lifts. Overall 10/10, but i wish they would take amex. We took a taxi to the lifts because the walk is maybe 7 minutes in boots and we aren't used to that yet, but the taxi was always fast and the front desk called for us.
Stayed 4 nights in Dec 2024

10/10

We really enjoyed our stay at this hotel: staff was always super nice, since picking us up from the train station until dropping us off the day we left. We liked the bedroom and the view and enjoyed seeing all the different ways the Matterhorn looks during the day. The pool was also nice. Location is great, both in Summer and in Winter, because it sits about halfway between the lifts to go up to the mountain. It has plenty of restaurants nearby, but our room was very quiet.
Stayed 4 nights in Aug 2023

10/10

I had a great experience in Zermatt and this was a wonderful stay at Hotel Eden. Upon reaching the train station, there is a free call to the hotel and I was quickly picked up. My room was with the Mountain View and it was well worth it. The room is clean and with essential amenities provided. Warm bathroom tiles and good quality toilet paper is much appreciated. Tamara made my arrival warmly welcomed and helped sort out some issues with my payment due to Amex. Appreciate her patience and warm care. From the hotel, it’s a 15 min walk to the Matterhorn cable station. Convenient and manageable. There are restaurants and a small bakery nearby - so good when I needed some hot food and drink. There is a spacious indoor pool downstairs too. Overall, very good accommodation, accommodation and location.
Stayed 1 night in Dec 2024

10/10

Could not have had a better experience at the Hotel Eden Wellness, and would recommend to anyone visiting Zermatt. The room was perfect with a beautiful view of the Matterhorn from the balcony. Moreover, the room was perfectly setup for skiing, with places and shelving to store dirty shoes, wet jackets and gloves, and all sorts of other items. Finally, and best of all, the staff are all extremely kind and helpful. They went out of their way to make sure my wife and I had a greaty stay. They even packed us a small "to go lunch" when they found out we'd be checking out for an early train on our last day.

6/10

the hotel has a good location, is a cute hotel but the bed made me have back pain gor weeks! I think is the worst bed I ever laid down!!! I understand that is not USA, but come on! europe can buy good beds and towels in China or anywhere!!! the towel as well is soooo badd!
Stayed 1 night in Jan 2024

10/10

I have been to zermat many times and I can’t believe this was my first time staying at Eden. By far the best hotel in all of zermatt! The property itself is beautiful. From the moment you walk in they are there to greet you and answer all your questions. The room was exceptionally clean and the bed was extremely comfortable. Every morning breakfast was included and the food was amazing. One of the many stand out things for me was the staff would walk around to each guest at breakfast to check on their experience and to answer any questions like where the best place to ski is that day. We rented skis next door and we were able to store our stuff in Eden’s ski locker which had boot warmers so the next day you step into toasty warm boots was fantastic. The beautiful pool and spa area was nestled downstairs and was perfect after a long day on the slopes. Hotel Eden will be the ONLY hotel I will go back to in zermatt! It felt like home and I can’t wait to go back!

10/10

Stayed 7 nights in Feb 2025

10/10

Stayed 7 nights in Jan 2025

10/10

Stayed 4 nights in Jan 2025

10/10

Stayed 5 nights in Dec 2024