A short walk from Zermatt-Matterhorn Ski Paradise, Hotel Tannenhof provides a free breakfast buffet, a hair salon, and a bar. Active travelers can enjoy a ropes course at this hotel. The on-site Italian cuisine restaurant, Golden LokDown, offers breakfast, lunch, dinner, light fare, and kids' meals. Guests can connect to free in-room WiFi.
Located in Zermatt City Centre, a neighborhood in Zermatt, Hotel Tannenhof is near a train station and in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Be sure not to miss outdoor adventures like mountain biking and rock climbing, or hop on a bike rental nearby and take a self-guided tour around the area. Visit our Zermatt travel guide
3 Englischer Viertel, Zermatt, VS, 3920
What's nearby
Zermatt-Matterhorn Ski Paradise
1 min walk - 0.0 km
Zermatt - Furi
2 min walk - 0.2 km
Furi - Riffelberg
2 min walk - 0.2 km
Matterhorn Museum
1 min walk - 0.1 km
Mountaineers Cemetery
2 min walk - 0.2 km
Getting around
Zermatt Gornergratbahn Station
6 min walk
Sion (SIR)
77 min drive
Restaurants
Elsie Bar
2 min walk
Hotel Post Zermatt
3 min walk
Brown Cow Pub
3 min walk
Old Zermatt
4 min walk
Stefanie's Creperie
2 min walk
About this property
Hotel Tannenhof
Hotel near Zermatt-Matterhorn Ski Paradise
A free breakfast buffet, a hair salon, and a bar are just a few of the amenities provided at Hotel Tannenhof. Active travelers can enjoy a ropes course at this hotel. The on-site Italian cuisine restaurant, Golden LokDown, offers breakfast, lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi.
Other perks include:
Multilingual staff, an elevator, and a front-desk safe
Helicopter/airplane tours, smoke-free premises, and tour/ticket assistance
Luggage storage
Guest reviews say great things about the breakfast, helpful staff, and location
Room features
All guestrooms at Hotel Tannenhof have thoughtful touches such as separate sitting areas, as well as amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
Heated floors, rainfall showers, and free toiletries
Wardrobes/closets, separate sitting areas, and highchairs
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Free buffet breakfast available daily 7:00 AM to 10:00 AM
A bar/lounge
A restaurant
Restaurants on site
Golden LokDown
Things to do
Helicopter/airplane tours
Ropes course
Ski passes
Ski storage
Family friendly
High chair
Soundproofed rooms
Conveniences
Hair salon
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
In the mountains
Accessibility
Elevator
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer
Heated bathroom floor
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV
More
Heating
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of CHF 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
Optional extras
Pet fee: CHF 25.00 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property class
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.
Frequently asked questions
Is Hotel Tannenhof pet-friendly?
Yes, dogs are allowed at this property. There's a fee of CHF 25.00 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at Hotel Tannenhof?
As of 18 September 2026, prices found for a 1-night stay for 2 adults at Hotel Tannenhof on 17 October 2026 start from AED 734, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Hotel Tannenhof doesn't offer parking.
What time is check-in at Hotel Tannenhof?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Tannenhof?
Check-out is at 11:00 AM.
Where is Hotel Tannenhof located?
Located in Zermatt City Centre, this hotel is steps from Zermatt-Matterhorn Ski Paradise, St. Mauritius Church, and Mountaineers Cemetery. Zermatt - Furi and Furi - Riffelberg are just steps away. Zermatt Gornergratbahn Station is 6 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 7 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Tannenhof Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Wonderful place to stay in Zermatt. Centrally located. Lovely, comfortable and well appointed rooms. Make sure you get a balcony room. Staff were very friendly and helpful. I would stay at Hotel Tannenhof again if/when I am in Zermatt again.
We had been traveling around Europe for over three weeks when we arrived. We found the bets to be the best yet!!
It’s well located. The staff were always kind and very helpful. We hope to return to Zermatt sometime in the future. When we do, we know where we will be staying.
Super grand bonus!!! We absolutely fell in love with our little balcony. We even had a little hummingbird come and visit every night. You can’t make this stuff up..
It’s a boutique hotel. Modern. We booked the two bedroom which was spacious but unfortunately the hotel doesn’t have a/c and our room was located at the very top so it was super humid and hot. We had two electric fans going and it was still quite warm and took the entire night to cool down. We also weren’t too impressed with the breakfast. It was basic and prob the most basics between all the hotels we’ve stayed in Switzerland.
Staff was very friendly and extremely helpful with all of our train system questions and booking online.
Breakfast was excellent as was the onsite restaurant.
Two negatives: the room was very small and tight, and the room location offered awkward / little privacy. I didn’t realize at booking that the room looked directly into the doors and patios of the property next door, and the only window was directly over a pathway: entrance to the property.
What truly stood out was the warmth and attentiveness of the staff, they made us feel genuinely welcome from the moment we arrived. The room was spotless and very comfortable, and the location couldn’t have been better.
Very comfortable beds, great balcony with a side view of the Matterhorn. Staff helped with suggestions of activities. Breakfast was very basic, no hot food. Could have had more fruit options to go with the yogurt.
Very central location.
Stayed 3 nights in May 2026
Verified review
10/10 Excellent
Andrew
29 January 2026
Liked: Cleanliness, staff & service, amenities
Excellent hotel! Terrific location, super clean and new, extremely helpful staff. I will no doubt stay here again. The price was hard to beat in the heart of Zermatt.
Lovely boutique hotel off the main tourist road to be quiet and peaceful, but close enough to be in the middle of shopping and restaurants in minutes. We’ll stay here when we come back to Zermatt!