Sunstar Hotel Zermatt
3.5 star property
Travelers enjoy mountain relaxation at this Zermatt hotel, where outdoor pools and saunas offer refreshment after exploring the Alpine landscape
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Photo gallery for Sunstar Hotel Zermatt
Sunstar Hotel Zermatt provides a peaceful mountain getaway. Guests start their day with a complimentary breakfast buffet before relaxing in the sauna or outdoor pool. The hotel features on-site shopping, free WiFi in rooms, and multilingual staff offering concierge assistance.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
- Pool
- Breakfast included
- Pet friendly
- Free WiFi
- Restaurant
- Business services
Room options
Check availability for these dates
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Single Room (Compact - Matterhorn)
Single Room (Compact - Matterhorn)
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
- Mountain view
- 15 sq m
- Sleeps 1
- 1 Twin Bed
View all photos for Double Room (Compact)
Double Room (Compact)
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
- Mountain view
- 21 sq m
- Sleeps 3
- 2 Twin Beds
View all photos for Double Room (Compact - Matterhorn)
Double Room (Compact - Matterhorn)
- Mountain view
- 21 sq m
- Sleeps 2
- 2 Twin Beds
About the neighborhood
Located in Zermatt, Sunstar Hotel Zermatt is near a train station and in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Discover the area's water adventures with rafting nearby, or enjoy the great outdoors with skydiving, mountain biking, and hiking/biking trails. Visit our Zermatt travel guide
Untere Mattenstrasse 50, Zermatt, VS, 3920
What's nearby
Zermatt-Matterhorn Ski Paradise1 min walk - 0.0 km
Zermatt - Furi10 min walk - 0.8 km
Sunnegga Ski Resort15 min walk - 1.3 km- Zermatt–Sunnegga Funicular3 min walk - 0.3 km
- Zermatt Visitor Center5 min walk - 0.4 km
Getting around
- Zermatt (QZB-Zermatt Train Station)4 min walk
- Sion (SIR)105 min drive
Restaurants
- McDonald's6 min walk
- Bazaar6 min walk
- Le Petit Royal6 min walk
- Golden India5 min walk
- Schweizerhof Kitchen6 min walk
About this property
Sunstar Hotel Zermatt
- Hotel near Zermatt-Matterhorn Ski Paradise
- A free breakfast buffet, a terrace, and shopping on site are just a few of the amenities provided at Sunstar Hotel Zermatt. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
- You'll also enjoy the following perks during your stay:
- An outdoor pool
- Free train station pick-up, free newspapers, and laundry services
- A porter/bellhop, an elevator, and concierge services
- Luggage storage, smoke-free premises, and tour/ticket assistance
- Room features
- All guestrooms at Sunstar Hotel Zermatt offer thoughtful touches such as free stocked minibars, in addition to amenities like free WiFi and safes.
- More amenities include:
- Bathrooms with tubs or showers and free toiletries
- Flat-screen TVs with cable channels
- Daily housekeeping and phones
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
- Free train station pick-up shuttle
Food and drink
- Free buffet breakfast
- A bar/lounge
- A restaurant
Things to do
- Outdoor pool
- Sauna
- Shopping
- Ski passes
- Ski storage
Family friendly
- Laundry facilities
- Outdoor pool
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Tour and ticket assistance
Business services
- 861 square feet of conference space
- Computer station
- Meeting room
Outdoors
- Garden
- In the mountains
- Terrace
Spa
- Massage
Accessibility
- Elevator
More
- 1 building
- 5 floors
- Built in 1961
- Fireplace in lobby
- Smoking not allowed
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
- Hypo-allergenic bedding
Bathroom
- Bathtub or shower
- Free toiletries
- Hair dryer
- Partially-open bathroom
- Towels provided
Entertainment
- Flat-screen TV with cable channels
Food and drink
- Free bottled water
- Free stocked minibar
- Limited room service
More
- Phone
- Safe
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.
Renovations and closures
The property is closed between April 18 and May 20.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CHF 25 per pet, per night
Welcoming dogs only
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CHF 25 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
Optional extras
- Pet fee: CHF 25 per pet, per night
- Rollaway bed fee: CHF 25 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Frequently asked questions
Does Sunstar Hotel Zermatt have a pool?
Yes, this property has an outdoor pool.
Is Sunstar Hotel Zermatt pet-friendly?
Yes, dogs are allowed at this property. There's a fee of CHF 25 per pet, per night.
How much is parking?
Sunstar Hotel Zermatt doesn't offer parking.
What time is check-in at Sunstar Hotel Zermatt?
Check-in start time: 4:00 PM; Check-in end time: 10:00 PM.
What time is check-out at Sunstar Hotel Zermatt?
Check-out is at 11 AM.
Where is Sunstar Hotel Zermatt located?
Situated in the mountains, this hotel is within a 5-minute walk of Tour Monte Rosa and Zermatt–Sunnegga Funicular. Zermatt-Matterhorn Ski Paradise is steps away. Zermatt (QZB-Zermatt Train Station) and Zermatt Station are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Sunstar Hotel Zermatt Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
9.2
Location
9.4
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 215 out of 330 reviews
10 - Excellent
215
Rating 8 - Good. 92 out of 330 reviews
8 - Good
92
Rating 6 - Okay. 17 out of 330 reviews
6 - Okay
17
Rating 4 - Poor. 3 out of 330 reviews
4 - Poor
3
Rating 2 - Terrible. 3 out of 330 reviews
2 - Terrible
3