"We arrived at the Renaissance Xi'an Hotel without particularly high expectations, but the hotel exceeded them in every way. We had a truly enjoyable stay.
One of the highlights was the Executive Lounge. The evening offerings included an excellent variety of high-quality food, making it one of the better hotel lounges we have experienced. Breakfast was also outstanding, with a wide selection of choices and excellent service.
The staff were professional, attentive, and genuinely welcoming. We were...
"Beautiful property within the ancient walls of Xi’an. Especially excellent for the price point.
Loved how clean and functional the property was including free soup delivered by robot.
Especially loved the above and beyond service of Anna when she helped us with our luggage to the car on check out whilst providing some insightful of the beaten track tips for exploring our next destination of Chongqing. Her genuine happiness was infectious and filled us with a smile for the whole day - thank...
"I had high expectations for the Grand Hyatt Xi'an, but unfortunately our stay did not live up to its five-star reputation.
The hotel itself is beautiful and impressive in size, but that's where the "grand" experience ended for us. We booked two rooms, and the air conditioning in one of them did not work. We reported the problem, but it was never fixed during our stay.
Our late-night check-in was disappointing. The front desk agent did not explain the hotel amenities, breakfast, or lounge access,...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.