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Pullman Zhangjiajie

4.5 star property
Luxury hotel with 3 restaurants and a 24-hour health club

Choose dates to view prices

Photo gallery for Pullman Zhangjiajie

Bar (on property)
Superior Room, 2 Twin Beds | Premium bedding, in-room safe, desk, soundproofing
Outdoor pool, sun loungers
Deluxe Room, 2 Twin Beds, Club Lounge Access (Executive) | Premium bedding, in-room safe, desk, soundproofing
Exterior
Located near Wulingyuan Scenic Reserve, Pullman Zhangjiajie offers an upscale retreat with a garden, coffee shop/cafe, and 3 on-site restaurants. With a 24-hour health club, outdoor pool with sun loungers, and dry cleaning/laundry services nearby attractions are easily accessible. Guests rave about the hotel's excellent condition.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping
The current price is AED 255
AED 297 total
includes taxes & fees
6 Nov - 7 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, desk, soundproofing

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Club Lounge Access (Executive)

Deluxe Room, 1 King Bed, Club Lounge Access (Executive) | Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Club Lounge Access (Executive)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Club Lounge Access (Executive)

Deluxe Room, 2 Twin Beds, Club Lounge Access (Executive) | Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 2 Twin Beds, Club Lounge Access (Executive)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, in-room safe, desk, soundproofing

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Map
No.188 Gaoyun Road, Wulingyuan District, Zhangjiajie, Hunan, 427400

What's nearby

  • Wulingyuan Scenic Area - 6 min drive - 2.4 km
  • Bailong Elevator - 16 min drive - 13.4 km
  • Zhangjiajie Grand Canyon - 28 min drive - 28.8 km
  • Tianmen Mountain Cable Car - 36 min drive - 41.0 km
  • Great Gate at Tianmen Mountain - 55 min drive - 49.1 km

Getting around

  • Zhangjiajie (DYG) - 46 min drive

Restaurants

  • ‪舌尖上的湘西 - ‬13 min drive
  • ‪农家土菜馆 - ‬15 min walk
  • ‪李憨憨三下锅 (标志门店) - ‬13 min drive
  • ‪老唐三下锅 - ‬12 min drive
  • ‪Elements - ‬4 min walk

About this property

Pullman Zhangjiajie

Luxury hotel near Wulingyuan Scenic Area
A coffee shop/cafe, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Pullman Zhangjiajie. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour health club.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and an elevator
  • A 24-hour front desk, multilingual staff, and tour/ticket assistance
  • Guest reviews give top marks for the first-rate property condition
Room features
All 456 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 42-inch HDTVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

Similar properties

Front of property - evening/night

Lee's Boutique Resort

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 67 reviews
The price is AED 394
AED 459 total
includes taxes & fees
1 Nov - 2 Nov
Lee's Boutique Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 130 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • FENG Chinese Restaurant
  • V Café Restaurant

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Outdoor pool
  • Table tennis

Family friendly

  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Garden
  • In a national park
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 260.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 130 per person
  • Rollaway bed fee: CNY 260.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Pullman Hotel Zhangjiajie
Pullman Zhangjiajie
Zhangjiajie Pullman
Pullman Zhangjiajie Hotel
Pullman Zhangjiajie Hotel
Pullman Zhangjiajie Zhangjiajie
Pullman Zhangjiajie Hotel Zhangjiajie

Frequently asked questions

Does Pullman Zhangjiajie have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Pullman Zhangjiajie?

As of 30 October 2025, prices found for a 1-night stay for 2 adults at Pullman Zhangjiajie on 29 November 2025 start from $80.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pullman Zhangjiajie pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pullman Zhangjiajie?

Self parking is free at this property.

What time is check-in at Pullman Zhangjiajie?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Pullman Zhangjiajie?

Check-out is at noon.

Where is Pullman Zhangjiajie located?

Located in Wulingyuan, this luxury hotel is 1.1 mi (1.8 km) from Wulingyuan Scenic Area and 29.3 mi (47.1 km) from Zhangjiajie National Forest Park.

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Pullman Zhangjiajie Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 124 out of 232 reviews
Rating 8 - Good. 74 out of 232 reviews
Rating 6 - Okay. 26 out of 232 reviews
Rating 4 - Poor. 6 out of 232 reviews
Rating 2 - Terrible. 2 out of 232 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at the Pullman and would highly recommend this property. The staff was extremely helpful at all times and the room was very comfortable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Liked: Amenities
There are ton of restaurants and wonderful area to walk around at night
Stayed 1 night in Aug 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Friendly efficient staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to national park

Lovely location smaller part of city near national park. Lovely motel, friendly helpful staff, Great breakfast choice. Excellent dining room.
Stayed 3 nights in May 2025

10/10 Excellent

Fayrouz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniela

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Jul 2025

8/10 Good

Edoardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice and close to the East gate (1.2km). Only hiccup are people that think smoke ban does not apply to bathroom… the smell gets from bathroom to bathroom… nice breakfast and nice staff.
Stayed 3 nights in May 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Soentono

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are also friendly and helpful
Stayed 1 night in Jun 2024

8/10 Good

Basuki

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is well situated near Zhangjiajie national forest park and near many other attractions and restaurants. Breakfast was mainly Chinese food but good. I was not able to use swimming pool for 2 out of 3 days just because it was raining but no thunder
Stayed 3 nights in Jun 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel with a great breakfast buffet, but it’s best feature is its location, within walking distance of the East Entrance of the Zhangjiajie Forest Park.
Stayed 5 nights in Mar 2024

8/10 Good

Hai-Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and confortable stay. Greater location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Bilegsaikhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think Zhangjiajie Pullman resort is the most conveniently located resort in Wulingyuan village
Stayed 4 nights in Sep 2023

6/10 Okay

Anna

Liked: Staff & service
Disliked: Property conditions & facilities
Pros: Location is great, only few minutes driving from Zhangjiajie National Forest and within walking distance to restaurant and shops. Hotel staff is very nice. Cons: Hotel is very dated, damp and humid. Our room was dark and damp. Carpet and curtains had stains. Mini fridge did not work. Shower barely had any water pressure. There was no hair conditioner and no lotion. Breakfast food was not good and breakfast area felt like a giant diner with people running around everywhere. Will not stay here again.
Stayed 3 nights in May 2025

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
Location to park is good - 20 minute walk to the gate. However hotel is old and tired and needs updating and refurbishing. Restaurant menu is very limited and food w a s mediocre and a little oily. Breakfast is not very good - plenty of choice but if a poor quality.
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Best you can get

Great stay at Pullman would highly reccomend staying in not just this hotel but in this area (Wulingyuan) if ur looking to go to the Avatar Mountains as it was only a 3min drive to the cable car station costing 70p. Eating was was quite expensive... we ordered two mains one starter and an alcoholic drink which came up to £58. Staff are really friendly. Breakfast was in a massive hall in next to Lobby which had a rotating buffet everyday and a western + very chinese option, the hall had carpeting instead of normal flooring which was a bit off putting as it had many stains but was still worth it as it was the best breakfast u were going to get.
Stayed 3 nights in Jul 2024

8/10 Good

Jonas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O atendimento muito bom, mas eu esperava mais por ser Pullman. Café da manhã foi a maior decepção. Apenas duas máquinas peque as de café para muitos hóspedes. Buffet bem básico poucas opções ocidental. A reposição de alguns itens também não acontecia. Exemplo bacon teve primeiro dia e logo acabou e não foi reposto. No último fiquei mais tarde e vi colocavam alguns itens quando praticamente todos foram embora.
Stayed 3 nights in Oct 2025

8/10 Good

Michelle

Stayed 3 nights in Sep 2025

6/10 Okay

SERGIO

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Lo mejor del hotel es la localización, muy próximo al parque natural. Por lo de más es un hotel que necesitaría una gran reforma, las instalaciones son bastante viejas y el gimnasio en concreto es una vergüenza de lo viejo que está, para tener un gimnasio donde no funcionan las máquinas mejor no tenerlo. Tienen la norma de usar gorro en la piscina pero no te lo prestan, solo lo puedes comprar. El personal correcto sin ser especialmente amable. Posiblemente halla mejores opciones por el precio.
Stayed 3 nights in Aug 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

NATHAN

Stayed 2 nights in Jun 2025

10/10 Excellent

Inge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flot hotel med fin pool. Morgenmadsbuffet med alt hvad man kunne tænke sig.
Stayed 1 night in May 2025

8/10 Good

yasin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel with decent size rooms. Comfortable and excellent service and great location.
Stayed 2 nights in May 2025

10/10 Excellent

Thiefaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025