"Communication was difficult, and the hotel was hard to find, probably because there is construction work directly in front of the building. For this reason, the hotel should have provided clearer and more detailed directions before our arrival. However, the location itself is excellent.
It is in an old building, so the elevators are quite slow, and there is no one readily available to assist you. The room is spacious, but the bathroom needs significant improvement. There were not enough towels,...
"Communication was difficult, and the hotel was hard to find, probably because there is construction work directly in front of the building. For this reason, the hotel should have provided clearer and more detailed directions before our arrival. However, the location itself is excellent.
It is in an old building, so the elevators are quite slow, and there is no one readily available to assist you. The room is spacious, but the bathroom needs significant improvement. There were not enough towels,...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
So glad we picked this hotel. Not sure how it was for other rooms but my friends and I had the big executive room which ended up being the perfect hotel stay for us. The place was very clean, smoke free and had all the amenities that we wanted. Would book the same hotel again if the other rooms were like the same.
So glad we picked this hotel. Not sure how it was for other rooms but my friends and I had the big executive room which ended up being the perfect hotel stay for us. The place was very clean, smoke free and had all the amenities that we wanted. Would book the same hotel again if the other rooms were like the same.
Tony
Reviewed October 20, 2026Reviewed October 20, 2026
We enjoyed our visit to the Shangri-la very much. The staff upgraded our two rooms to a family suite which was a wonderful surprise. The hotel was clean and situated in a perfect location. We enjoyed the lounge for happy hour and the breakfast had an endless selection of foods from all over the world.
We enjoyed our visit to the Shangri-la very much. The staff upgraded our two rooms to a family suite which was a wonderful surprise. The hotel was clean and situated in a perfect location. We enjoyed the lounge for happy hour and the breakfast had an endless selection of foods from all over the world.
excellent service and very comfort experience. check in and check out were fast and informative. VIP lounge was extraordinary. every single staff in the building were so benign and friendly. very customer oriented hotel. highly recommended. maybe their manager Phil is really good at this. I wonder where he did his MBA at lol
excellent service and very comfort experience. check in and check out were fast and informative. VIP lounge was extraordinary. every single staff in the building were so benign and friendly. very customer oriented hotel. highly recommended. maybe their manager Phil is really good at this. I wonder where he did his MBA at lol
Hanze
Reviewed January 18, 2018Reviewed January 18, 2018
Everything about this hotel was great. I enjoyed an 8-day stay in this hotel. Only one suggestion was that the faucet of the bathroom sink needs improvement. Opening and shutting off the faucet water is not easy. I love the breakfast buffet and like the Chengdu noodles. I suggest the chief who makes the noodles should also source for clients instead of letting clients do their own sourcing.
Everything about this hotel was great. I enjoyed an 8-day stay in this hotel. Only one suggestion was that the faucet of the bathroom sink needs improvement. Opening and shutting off the faucet water is not easy. I love the breakfast buffet and like the Chengdu noodles. I suggest the chief who makes the noodles should also source for clients instead of letting clients do their own sourcing.
Li
Reviewed November 14, 2026Reviewed November 14, 2026
The rooms were very nice indeed. Very clean. And truly non-smoking which was wonderful. The only issue we had is the hotel's inability to communicate via email. The staff worked hard to help us with arrangements and that was great too.
The rooms were very nice indeed. Very clean. And truly non-smoking which was wonderful. The only issue we had is the hotel's inability to communicate via email. The staff worked hard to help us with arrangements and that was great too.