"Communication was difficult, and the hotel was hard to find, probably because there is construction work directly in front of the building. For this reason, the hotel should have provided clearer and more detailed directions before our arrival. However, the location itself is excellent.
It is in an old building, so the elevators are quite slow, and there is no one readily available to assist you. The room is spacious, but the bathroom needs significant improvement. There were not enough towels,...
"Communication was difficult, and the hotel was hard to find, probably because there is construction work directly in front of the building. For this reason, the hotel should have provided clearer and more detailed directions before our arrival. However, the location itself is excellent.
It is in an old building, so the elevators are quite slow, and there is no one readily available to assist you. The room is spacious, but the bathroom needs significant improvement. There were not enough towels,...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
So glad we picked this hotel. Not sure how it was for other rooms but my friends and I had the big executive room which ended up being the perfect hotel stay for us. The place was very clean, smoke free and had all the amenities that we wanted. Would book the same hotel again if the other rooms were like the same.
So glad we picked this hotel. Not sure how it was for other rooms but my friends and I had the big executive room which ended up being the perfect hotel stay for us. The place was very clean, smoke free and had all the amenities that we wanted. Would book the same hotel again if the other rooms were like the same.
Tony
Reviewed October 20, 2026Reviewed October 20, 2026
There was nothing wrong with this hotel. Comfortable room and bathroom with all the amenities one would want. Location was good for me because it was the location of a conference I was attending. Otherwise, it may be a bit out of the way for most. Chengdu is a big city with heavy traffic. To compensate, taxis are inexpensive. Biggest complaint and frustration was with the staff. They are all lovely and friendly, but with limited English and a surprising lack of knowledge about their city and the...
There was nothing wrong with this hotel. Comfortable room and bathroom with all the amenities one would want. Location was good for me because it was the location of a conference I was attending. Otherwise, it may be a bit out of the way for most. Chengdu is a big city with heavy traffic. To compensate, taxis are inexpensive. Biggest complaint and frustration was with the staff. They are all lovely and friendly, but with limited English and a surprising lack of knowledge about their city and the...
Happy Trails
Reviewed September 29, 2016Reviewed September 29, 2016
The rooms were very nice indeed. Very clean. And truly non-smoking which was wonderful. The only issue we had is the hotel's inability to communicate via email. The staff worked hard to help us with arrangements and that was great too.
The rooms were very nice indeed. Very clean. And truly non-smoking which was wonderful. The only issue we had is the hotel's inability to communicate via email. The staff worked hard to help us with arrangements and that was great too.
Very nice hotel with very good breakfast and resturants. Off in a quiet neighborhood, but inexpensive taxi ride to many tourist sites. Not a well known hotel for taxi drivers. We had to provide directions numerous times.
Very nice hotel with very good breakfast and resturants. Off in a quiet neighborhood, but inexpensive taxi ride to many tourist sites. Not a well known hotel for taxi drivers. We had to provide directions numerous times.
We enjoyed our visit to the Shangri-la very much. The staff upgraded our two rooms to a family suite which was a wonderful surprise. The hotel was clean and situated in a perfect location. We enjoyed the lounge for happy hour and the breakfast had an endless selection of foods from all over the world.
We enjoyed our visit to the Shangri-la very much. The staff upgraded our two rooms to a family suite which was a wonderful surprise. The hotel was clean and situated in a perfect location. We enjoyed the lounge for happy hour and the breakfast had an endless selection of foods from all over the world.
excellent service and very comfort experience. check in and check out were fast and informative. VIP lounge was extraordinary. every single staff in the building were so benign and friendly. very customer oriented hotel. highly recommended. maybe their manager Phil is really good at this. I wonder where he did his MBA at lol
excellent service and very comfort experience. check in and check out were fast and informative. VIP lounge was extraordinary. every single staff in the building were so benign and friendly. very customer oriented hotel. highly recommended. maybe their manager Phil is really good at this. I wonder where he did his MBA at lol
Hanze
Reviewed January 18, 2018Reviewed January 18, 2018