Find 2 Star Hotels in West Grimstead from AED 113

"I couldn't get in to the property. I arrived at around 7pm and put the code into the door lock and turned the handle only to find that the door was also locked with another lock I phoned the contact number on the booking confirmation only to find it was an office and nobody was there, so I left a message, I never had a reply. I rang Hotels.com, who were very helpful. But they were unable to get me a refund. I had not read the reviews for the place, but I sugest that if you want to make booking...

"There is nothing to like about this property. They had no knowledge of my booking through Expedia when I ran to check but then subsequently told me that the room was still available and they booked the room directly for me. I heard nothing from them prior to my arrival regarding key code entry to the property and to the room. Having been informed the day before my arrival that they were open on the Saturday (the day of my arrival), when I phoned I got a message saying the office was...

"Perfect to stay for a single or couple "

"Staff support was lacking ,hard to get into my room "

"Brilliant property really well situated for the centre of town. Deffo coming back."

"No staff to be seen"

"It was a complete mess, I was robbed and they gave access to two other people who weren't allowed in the room, and they didn't refund what I paid."

"No one available to talk about some problems 5 days i stayed no heating in the room and surely not a place to revisit."

"The property didnt actually exist when i arrived there i knocked door was greeted by the tenant who live in the property she gave me a number to call as number guven by expedia didnt work the hist returned my call and arranged to put me up in another property which was really helpful but the condition of alternatu e property was disgusting stains on Sheets pullows with no pillow cases carpet ripped torn and worn the bathroom was a health hazard with stai s i. Toilet hair and dirt covering...

"Big bed and big bathroom; nice welcome bags served as continental breakfast with fresh fruit and granola."

"Never got the key access code so I had to book very expensive alternative accommodation on the day"