Find hotels near 33 Vines Winery, Greater Napanee from AED 278

"Great little place "

"FILTHY DISGUSTING The room was filthy on arrival: the bathroom had marks on the walls resembling dried bodily fluids and feces, silverfish in the shower, a grime-caked showerhead, and a dirty floor. The bed linens were stained and visibly dirty. The television flickered constantly, the remote didn’t work even with new batteries, HDMI and USB ports were broken, and the lamps flickered or turned off. Housekeeping did not refresh the room during our multi-day stay, and when we requested towels and cups, staff were rude and refused service. The pool was unusable due to dangerously high chlorine levels, which burned our eyes and left our vision cloudy. The only positive interaction was with one older staff member at check-in; every other employee was rude, dismissive, and unprofessional, particularly a blonde front desk worker who snapped at both guests and coworkers. Parking was poorly managed, and staff were unhelpful when we had to use a non-designated spot. Overall, the level of cleanliness, maintenance, and customer service was shocking and far below any reasonable standard. This hotel failed in every basic aspect, and I cannot recommend it to anyone. Immediate action is needed to prevent future guests from experiencing this unacceptable level of neglect."

"Clean, beautiful and friendly hotel in a serene and relaxing setting. Delicious restaurant. Allows pets. I’m so happy I stayed here and would highly recommend."

"The room was large and everything was nicely put together. We got a greag upgrade due to issues with our original room. The upgrade was fantastic and greatly appreciated. "

"Quaint hotel next to the water. Really beautiful area behind the hotel with chairs. Extremely friendly staff. Free parking. The Lighthouse restaurant was just inside and was excellent. The rooms were small but comfortable. The sheets on the beds were so amazingly soft. "

"We started in a room and the thermostat wasnt working. The owner and staff members had a solution and made it right immediately. The rooms were clean and well kept. The staff was friendly and welcoming. The pool was heated and nice to use. The continental breakfast had lots of options definitely something for everyone. "

"Amazing property - well maintained and clean. This was our second time staying here for a much needed girls weekend and once again it did not disappoint - exactly what we needed, cannot wait to return again."

"Everything was in great condition. A beautiful place indeed."

"What a beautiful and cozy spot! Was centrally located to all destinations and felt very at home. The hosts were so lovely. Thank you!"