In Annai, a hotel needs to provide a specific amount of high-end amenities to earn a 5-star rating. These may include gourmet restaurants, on-site gyms, saunas and spas, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their guest-focused standard of service. You can expect things like nightly turn-down services, in-room massages and concierge services. Some may also offer thoughtful touches like a welcome gift.