In Bagwell, a hotel needs to offer a specific level of upscale amenities to be designated 5 stars. These can include on-site gyms, gourmet restaurants, saunas and spas, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their exceptional service. You'll enjoy things like concierge services, nightly turn-down services and in-room massage. Some may also offer additional touches such as welcome gifts.