Outstanding guest service is the hallmark of every 5-star hotel in Bida. From the moment you enter the lobby, staff are at your beck and call, whether recommending activities or providing a nightly turn-down service. In addition, hotels have to feature top-rate amenities to be entitled to a 5-star rating. These can include deluxe baths, spa facilities, pools, gourmet kitchens and knowledgeable concierge.