In Boling, a hotel needs to provide a specific number of upscale amenities to be designated 5 stars. These can include on-site gyms, saunas and spas, gourmet restaurants, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their exceptional standard of service. You'll enjoy things like in-room massages, concierge services and nightly turn-down services. Some may even offer special touches like a welcome gift.