In Bongabong, a hotel must offer a certain level of upscale amenities to be rated 5 stars. These may include saunas and spas, on-site gyms, gourmet restaurants, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their exceptional standard of service. You'll enjoy things like concierge services, nightly turn-down services and in-room massage. Some may also offer special touches like a welcome gift.