Exemplary guest service is integral to every 5-star hotel in Buganda. From the second you arrive, staff cater to your every need, whether offering luggage assistance and storage or providing in-room massages. Additionally, hotels have to offer top-rate amenities to be eligible for a 5-star rating. These can include luxury bathrobes, an on-site spa, pools, fine dining kitchens and knowledgeable concierge.