Flawless guest service is the defining feature of every 5-star hotel in Canova. From the moment you arrive, staff cater to your every need, whether recommending activities and tours or providing in-room beauty treatments. On top of that, hotels have to feature upscale conveniences to be eligible for a 5-star rating. These can include luxury bathrooms, a wellness center, swimming pools, fine dining restaurants and knowledgeable concierge.