In Colnett, a hotel must provide a specific level of top-notch amenities to be designated 5 stars. These can include gourmet restaurants, on-site gyms, saunas and spas, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their guest-centric service. You'll enjoy things like in-room massages, nightly turn-down services and concierge services. Some may also offer extra touches such as welcome gifts.