In Colombotte, a hotel must provide a specific level of upscale features to be designated 5 stars. These may include on-site gyms, saunas and spas, gourmet restaurants, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their extraordinary service. You'll enjoy things like in-room massages, concierge services and nightly turn-down services. Some may even offer special touches such as welcome gifts.