Outstanding guest service is the foundation of every 5-star hotel in Delight. From the second you arrive, staff are at your beck and call, whether offering luggage assistance and storage or providing in-room massages. In addition, hotels must feature upscale conveniences to be eligible for a 5-star rating. These can include luxury bathrooms, saunas or spas, swimming pools, fine dining kitchens and knowledgeable concierge.