Exemplary guest service is integral to every 5-star hotel in Dong Sing. From the moment you enter the lobby, staff attend to your every whim, whether recommending activities and tours or providing a nightly turn-down service. Also, hotels have to offer superior amenities to be eligible for a 5-star rating. These can include deluxe baths, spa facilities, swimming pools, fine dining kitchens and knowledgeable concierge.