Find 5 Star Hotels in Douar Tizgui from AED 264

"Advertised as 5* hotel but the experience is that of a holiday village. Queues for food, cheap drinks, noisy. Does not match the level of money one pays for this. Part of the disappointment comes directly from expedia as to how it advertises this hotel. From the pictures and descriptions looks completely different and much better than reality. Google also advertises this as a 4* hotel i believe the 5* are not there. "

"Beautiful grounds, pool area and beach access"

"Excellent service. Slimane at reception was excellent. But the WiFi is very poor "

"Very good "

"Despite its premium pricing by Moroccan standards, this hotel fails to deliver a true five-star experience. Service is slow, inconsistent, and often inattentive, with management appearing overly focused on delegation rather than actively supporting operations. A more hands-on leadership approach is clearly needed. The beach service was particularly poor, with staff rarely engaging guests and even displaying unprofessional behaviour during a heated staff dispute. The adults’ pool area also felt neglected, with disengaged lifeguards and little effort to manage sunbeds or maintain cleanliness. Dining lacked consistency, from unclear service standards to disorganised breakfast operations, where guests were left confused and staff appeared idle. The ongoing issue of birds entering indoor dining areas further detracts from the experience. While food quality is generally good, prices are high compared to better local alternatives. Water pricing is excessive, especially given prior communication suggesting it would be complimentary. In a hot climate, the lack of accessible free water feels particularly unreasonable. Overall, while the property is visually impressive, service shortcomings significantly undermine the experience. With stronger leadership and clearer standards, the hotel has potential, but currently falls short of expectations."

"Exelent "

"Clean, friendly, great food. Reception staff were excellent "

"Arrived at 12 and was told rooms would be ready for 2pm. Returned at 3pm and rooms were still not ready. Eventually they gave us our rooms on the ground floor"