In El Sabinar, a hotel must offer a specific number of high-end conveniences to be rated 5 stars. These can include on-site gyms, gourmet restaurants, saunas and spas, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their exceptional standard of service. You can look forward to things like concierge services, in-room massages and nightly turn-down services. Some may also offer special touches such as welcome gifts.