In Erino, a hotel is required to offer a specific amount of top-notch amenities to be rated 5 stars. These may include gourmet restaurants, on-site gyms, saunas and spas, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their guest-focused standard of service. You'll enjoy things like concierge services, in-room massages and nightly turn-down services. Some may also offer extra touches such as welcome gifts.