Impeccable guest service is the hallmark of every 5-star hotel in Ezerini. From the minute you step through the door, staff are at your beck and call, whether offering luggage assistance and storage or providing a nightly turn-down service. In addition, hotels must feature superior amenities to be considered for a 5-star rating. These can include luxury bath products, spas or saunas, pools, fine dining restaurants and knowledgeable concierge.