In Ezhva, a hotel must offer a specific number of high-end amenities to earn 5 stars. These can include on-site gyms, saunas and spas, gourmet restaurants, complimentary luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their superior service. You can expect things like concierge services, nightly turn-down services and in-room massage. Some may even offer extra touches such as a welcome gift.