In Fairmount Springs, a hotel is required to offer a specific number of upscale amenities to be designated 5 stars. These may include gourmet restaurants, saunas and spas, on-site gyms, complimentary luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their guest-centric service. You can expect things like concierge services, nightly turn-down services and in-room massage. Some may even offer extra touches like a welcome gift.