Exceptional guest service is at the heart of every 5-star hotel in Gaudies. From the second you arrive, staff cater to your every need, whether recommending activities and tours or providing a nightly turn-down service. Plus, hotels must offer upscale conveniences to be entitled to a 5-star rating. These can include luxury bath products, spas or saunas, swimming pools, fine dining kitchens and knowledgeable concierge.