Exceptional guest service is the defining feature of every 5-star hotel in Gelephu. From the instant you arrive, staff are at your beck and call, whether arranging valet parking or providing in-room massage treatments. Plus, hotels must offer superior amenities to be considered for a 5-star rating. These can include luxury toiletries, spas or saunas, pools, gastronomic kitchens and knowledgeable concierge.