Outstanding guest service characterizes every 5-star hotel in Glenfield. From the minute you step through the door, staff cater to your every whim, whether recommending activities and tours or providing in-room beauty treatments. In addition, hotels must offer top-rate amenities to be eligible for a 5-star rating. These can include deluxe baths, an on-site spa, pools, gastronomic kitchens and knowledgeable concierge.