Flawless guest service is the foundation of every 5-star hotel in Gorham. From the minute you arrive, staff attend to your every need, whether arranging valet parking or providing in-room beauty treatments. In addition, hotels have to offer upscale conveniences to obtain a 5-star rating. These can include luxury bath products, an on-site spa, swimming pools, gastronomic kitchens and knowledgeable concierge.