Outstanding guest service characterizes every 5-star hotel in Grayling. From the minute you step through the door, staff cater to your every need, whether recommending activities and tours or providing in-room massages. In addition, hotels must offer top-rate amenities to qualify for a 5-star rating. These can include luxury bathrobes, on-site spa facilities, swimming pools, gastronomic restaurants and knowledgeable concierge.