In Inkom, a hotel must offer a specific number of top-notch amenities to earn a 5-star rating. These may include on-site gyms, spas and saunas, gourmet restaurants, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their guest-centric standard of service. You'll enjoy things like concierge services, nightly turn-down services and in-room massage. Some may also offer additional touches like a welcome gift.