Exemplary guest service characterizes every 5-star hotel in Iwo Jima. From the moment you enter the lobby, staff ensure your every need is met, whether offering luggage assistance and storage or providing a nightly turn-down service. Plus, hotels must offer superior amenities to be considered for a 5-star rating. These can include luxury bathrobes, spa facilities, pools, gastronomic restaurants and knowledgeable concierge.