In Jolon, a hotel is required to offer a specific level of high-end amenities to earn a 5-star rating. These may include saunas and spas, on-site gyms, gourmet restaurants, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their outstanding standard of service. You can expect things like in-room massages, concierge services and nightly turn-down services. Some may even offer additional touches such as a welcome gift.