Exceptional guest service is the foundation of every 5-star hotel in Käenkoski. From the moment you arrive, staff are at your beck and call, whether answering room service calls 24/7 or providing a nightly turn-down service. On top of that, hotels have to feature superior conveniences to be considered for a 5-star rating. These can include luxury baths, saunas or spas, swimming pools, fine dining kitchens and knowledgeable concierge.