Exceptional guest service is at the heart of every 5-star hotel in Karsava. From the minute you arrive, staff cater to your every need, whether recommending activities and tours or providing a turn-down service. Plus, hotels have to feature upscale conveniences to be entitled to a 5-star rating. These can include luxury toiletries, spas or saunas, pools, gourmet kitchens and knowledgeable concierge.