Outstanding guest service characterizes every 5-star hotel in Klangiai. From the minute you step through the door, staff are at your beck and call, whether recommending activities or providing in-room beauty treatments. Plus, hotels must offer upscale amenities to be entitled to a 5-star rating. These can include luxury toiletries, saunas or spas, swimming pools, gastronomic kitchens and knowledgeable concierge.