Outstanding guest service is the defining feature of every 5-star hotel in Kresino. From the moment you arrive, staff ensure your every need is met, whether offering luggage assistance and storage or providing in-room massages. On top of that, hotels have to feature upscale amenities to be entitled to a 5-star rating. These can include luxury bath products, spas or saunas, pools, gastronomic restaurants and knowledgeable concierge.