Exceptional guest service is integral to every 5-star hotel in Lorp-Sentaraille. From the moment you enter the lobby, staff attend to your every need, whether offering luggage assistance and storage or providing in-room massage treatments. Plus, hotels must feature upscale conveniences to be eligible for a 5-star rating. These can include luxury bathrobes, an on-site spa, pools, fine dining kitchens and knowledgeable concierge.